Currently, we are shipping to the contiguous 48 states only. At this time we do not ship to Alaska, Hawaii, APO's, International locations or P. O. boxes.
For help with international gift certificate orders, please email us at email@example.com
Some items may have a separate handling charge due to excessive size and/or weight.
Processing Time and Backorders
We will process and ship all in-stock orders within 1-2 business days. In the unlikely event that the items you purchased are on backorder, we will let you know immediately and will notify you of any expected delays and will ship the items as soon as we receive them.
Cooktique uses both UPS and FedEx for all U.S. Shipping. Unless requested otherwise by the customer, our shipments are sent via Standard Ground service. Additional charges will apply for all 2nd Day or Next Day shipping requested by the customer.
Additionally, for some of the items out-of-stock, ordered together with the in-stock items, may not be shipped out on the same day. We will notify you as soon as each product is ready to ship by us.
|Order Total||Shipping Charges|
|Up to $50.00||$8.95|
|$50.01 to $75.00||$10.50|
|$75.01 to $99.00||$11.95|
|$99.01 to $124.99||$13.95|
|$125.00 to $149.99||$14.95|
|$150.00 and over||12% of merchandise total|
We offer fully encrypted secure online ordering and accept Visa, Master Card, and AMEX.
Sales tax is required on all orders shipped within New Jersey at the local tax rate.
RETURNS AND EXCHANGES
We sincerely hope you are completely satisfied with your Cooktique products. In the case that you are unhappy with your order, we will gladly process an exchange or return within 14 days of order delivery, provided items are returned unused and in their original packaging. All returns must be accompanied by a receipt or packing list. All original shipping expenses are non-refundable.Cooktique.com accepts exchanges on full priced items only. All items must be in their original packaging and condition. All sale items are final.
Cooktique.com accepts exchanges on full priced items. All items must be in their original packaging and condition.
To return your purchases, contact firstname.lastname@example.org
Please note that Cooktique is not responsible for any additional shipping costs for returns and exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Cooktique. Cooktique.com is not responsible for any damage or loss in shipping. Therefore, we strongly advise insuring your items.
Please send your exchange to:
Cooktique 9 W. Railroad Ave
Tenafly, NJ 07670
If you receive a damaged item, contact us immediately at email@example.com or 201-568-7990 and we will happily replace any damaged items provided they are reported within 48 hours of order delivery.
Cooktique collects information on our customers for the purpose of order tracking and records keeping, and to ensure we provide you with the highest quality service. This information includes: customer name, billing and credit card information, telephone number, and email. In order to improve user experience, we also monitor use of the site and traffic patterns through Google Analytics.
Information may be collected about your computer hardware and software, including IP addresses, as a means to operate and maintain the quality of our Site’s service. Moreover, the collection of this information aids in the prevention and tracking of credit card fraud.
Cooktique may also use your personal information to inform you of other products or services available from Cooktique and its affiliates. We respect your privacy and always provide the opportunity to opt-out of communications fromCooktique (both by contacting us and through unsubscribe links at the bottom of all emails.)
To opt-out of any or all communications, contact:firstname.lastname@example.org.
Cooktique does not share your customer information under any circumstances.
When personal information is transmitted to other webSites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity, and intellectual property. By clicking on the Verisign logo, the Verisign webSite will serve up a web page that confirms that Cooktique is "Verisign Authenticated."
Cooktique respects your right to privacy. As such, we will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served onCooktique or the Site; (b) protect and defend the rights or property ofCooktique; and, (c) act under exigent circumstances to protect the personal safety of users of Cooktique, or the public.
Cooktique uses "cookies" to personalize and optimize your experience on Cooktique.com. "Cookies" are bits of information that are automatically stored on your computer. You may choose to accept or decline cookies by modifying your browser settings.
CHANGES TO THIS STATEMENT
Cooktique will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how Cooktique is protecting your information.
TERMS AND CONDITIONS
The Cooktique.com website (the "Site") is comprised of various web pages operated by Cooktique ("Cooktique"). Cooktique.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of Cooktique.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
All prices listed are accurate to the best of our ability. If an item is listed incorrectly, Cooktique reserves the right to refuse the sale and to offer the item again at the corrected price.
Our intent in creating Cooktique is to source unique products that together create a curated collection representative of our mission. While we do our best to maintain a full stock of these products, limited quantities are often made and we therefore cannot guarantee endless availability. If an item selected for purchase is no longer available, we will immediately notify you of the cancellation.
Order confirmations and/or receipts do not constitute a contract, and we reserve the right to cancel orders at any time. Cancellations can be due to insufficient stock, incorrect listings, declined payment, suspicion of fraudulent intent, or anything else we see fit. In the event that an order is cancelled and your payment has already been authorized, we will issue a credit to your credit card account in the amount of the purchase.
CHANGES TO TERMS
Cooktique reserves the right, in its sole discretion, to change the Terms under whichCooktique.com is offered. The most current version of the Terms will supersede all previous versions. Cooktique encourages you to periodically review the Terms to stay informed of our updates.
You agree to indemnify, defend and hold Cooktique harmless from and against any and all losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising from your use of the Site.
All content of this Site is the sole property of Cooktique and respective copyright holders. International copyright and intellectual property laws protect all images, graphics, and copy. You may not copy, transfer, reproduce, retransmit, or modify any portion of this Site without the express writer permission of Cooktique.